We are driven by the feedback we receive from our clients to help us improve our overall service. The following are a sample of our satisfaction survey responses, which we ask our clients to complete anonymously.
Service was fantastic. Susan [Taylor] was very empathetic and not only offered excellent legal advice but also made it clear someone was on my side.
[Taylor King] kept me up to date with progress regularly.
Thank you for an efficient service and good advice.
Although a chapter has closed, the story is still being written... you have helped more than you could know.
Many thanks for your hard work and brilliant advice during a very stressful time.
Thank you for doing everything you have done to help us. I cannot explain just how grateful I am.
I am very happy with the service you provided, especially when I first came to see you: the way you asked questions about the marriage was nice.
I was kept well informed every step of the way. Everything was done for me: I had no concerns whatsoever.
Mrs Taylor has good people skills and reassured me in times where I was at my lowest. Mrs Taylor seems to know the legal system thoroughly. Thank you!
Thank you for your help, a very smooth hassle free process was appreciated.
I appreciated your willingness to give advice over the telephone when I contacted you on more than one occasion. Thank you.
Excellent services. Susan [Taylor] is a lovely and understanding person who makes you feel that no matter what your probem is, it will get solved. Professional services, a quick response to any queries and at a reasonable price.
After a prolonged battle, two years down the line wasting time and getting nowhere, what can I say? From my initial appointment to the completion of obtaining my divorce Taylor King have been as always fantastic! I really appreciate your care and assistance in my goal to obtain my divorce. Your wealth of knowledge in your field is impeccable!
Thank you very much for all your support and guidance with my recent divorce - you were fantastic!
My case was a difficult one; I appreciated the time and reassurance given to me.
Susan [Taylor] was absolutely fantastic! She was very knowledgeable and gave fantastic practical advice.
I would just like to say that I was very impressed, lovely secretary, good service and excellent high standards.
I appreciated your good communication, legal expertise and general services.
Susan Taylor represented my through a drawn-out and particularly difficult divorce. Susan always went above and beyond what was expected of her. I always felt I could speak to her or ask her advice on even the most trivial of matters. I know I would have struggled to get through it all without her help, advice and support.
I have always appreciated the prompt and excellent service provided by Taylor King.
I loved the support I had received from Susan Taylor (my solicitor). Even though I have never met her, Susan had dealt with my case very promptly and accurately and Susan gave me the support which I had required. I am extremely pleased with Susan and her approach.
I appreciated your warm welcome and care. Continue keeping up the good service. Thanks.
At the start of my divorce proceedings, I used a different solicitor, but I noticed a huge difference when I went to Taylor King. They were more experienced and I felt they offered me better advice. I can highly recommend Taylor King for your family legal matters.
I like very much the personal approach of Mrs Taylor, rather than just being another file number on somebody's desk. I will definitely recommend the services to my friends. Thank you.
Taylor King's friendly but professional approach and advice given throughout my matrimonial settlement was much appreciated and helped me through a difficult and complicated divorce. Their advice was tailored to my individual needs and I would highly recommend them to anyone.
Susan [Taylor] is an experienced solicitor who works hard and fights your corner to get you the best results she can. She is helpful, empathic and offers sound and practical advice. She has a genuine desire to resolve your issues whilst keeping expectations realistic. She will always return your phone calls or respond to emails in a timely manner and will make time for you. Thank you for your excellent and professional service!
[Taylor King's] professional advice was second to none, however, their friendly approach helped considerably throughout a very difficult divorce.
I appreciated the advice and guidance given to me by my solicitor on the implications on the finer points of my family finances.